Customer service at a bookstore

Customer Service Skills for Success: Click here!

What it is like helping customers at a book store

I am in the process of making more videos like this and others that I hope you will enjoy just as much. You can find those here

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Customer Service Skills for Success: Click here!

What it is like helping customers at a book store

I am in the process of making more videos like this and others that I hope you will enjoy just as much. You can find those here

Read the rest

Customer Service Role Playing

Customer Service Skills for Success: Click here!

Rachel and also John show you the best ways to manage an irate customer if you remain in the telephone customer service business.

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Customer Service Interview Example

Customer Service Skills for Success: Click here!

Even question exactly how a common meeting progresses? This video clip works as an example of a face to face meeting in the customer support area, highlighting common inquiries as well as solutions.

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