Customer Service: Career Success Through Customer Loyalty, Fifth Edition

Customer Service: Career Success through Customer Loyalty, 5e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together. New information is included on internal customers, emerging technologies, and stress-reducing techniques.… Read the rest

Customer Service: Career Success through Customer Loyalty, 5e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together. New information is included on internal customers, emerging technologies, and stress-reducing techniques.… Read the rest

Customer Service: Career Success through Customer Loyalty

This is the book of the published book as well as may not include any media, website gain access to codes, or print supplements that might come packaged with the bound book.

Customer care: Career Success with Customer Loyalty, 6e provides a systematic process for building service skills that service individuals need. Offered in a pleasant, conversational manner, the text is filled with examples that demonstrate the web link in between service abilities and profession achievement.… Read the rest

This is the book of the published book as well as may not include any media, website gain access to codes, or print supplements that might come packaged with the bound book.

Customer care: Career Success with Customer Loyalty, 6e provides a systematic process for building service skills that service individuals need. Offered in a pleasant, conversational manner, the text is filled with examples that demonstrate the web link in between service abilities and profession achievement.… Read the rest