After a very bad month United Airlines has announced a new batch of customer service guidelines. Ana Kasparian, Brett Erlich, and Aida Rodriguez discuss on The Young Turks. Tell us what you think in the comment section below.
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"United Airlines, acknowledging that "many things went wrong" on the day a passenger was dragged off one of its flights, pledged on Thursday a sweeping series of changes for passenger protection, including up to $10,000 compensation for travelers who voluntarily give up their seat on an overbooked flight.… Read the rest