4 Ways to Elevate the Customer’s Experience | Mark Sanborn Customer Service Keynote Speaker

Do you know how to elevate the experience for your customer? Everyone knows how to "create" or "manage" the customer experience. Success comes from ELEVATING the experience so that you leave your competitors behind. There are four keys and this video will teach you what to do:

1) The guest always receives value – they get what they expect even if their expectations are off.… Read the rest

Do you know how to elevate the experience for your customer? Everyone knows how to "create" or "manage" the customer experience. Success comes from ELEVATING the experience so that you leave your competitors behind. There are four keys and this video will teach you what to do:

1) The guest always receives value – they get what they expect even if their expectations are off.… Read the rest