Five Forbidden Phrases of Customer Service

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Online Learning + America's Favorite Customer Service and Team Building Training Videos | 800.882.9911

AMERICA'S FAVORITE CUSTOMER SERVICE TRAINING | ONLINE | DVDs | ON-SITE WORKSHOPS

Empower your team with skills to improve customer service, build client loyalty,enhance customer satisfaction, increase teamwork & manage more effectively.

The Telephone Doctor® Complete 18 Module DVD Video Library is our flagship customer service training solution.… Read the rest

– Free White Paper & Demo Code
– Free Articles

Online Learning + America's Favorite Customer Service and Team Building Training Videos | 800.882.9911

AMERICA'S FAVORITE CUSTOMER SERVICE TRAINING | ONLINE | DVDs | ON-SITE WORKSHOPS

Empower your team with skills to improve customer service, build client loyalty,enhance customer satisfaction, increase teamwork & manage more effectively.

The Telephone Doctor® Complete 18 Module DVD Video Library is our flagship customer service training solution.… Read the rest

Business English/Telephone English – Customer service vocabulary

Study with us … it's far better! Discover Formal English Vocabulary, Telephone English, Client service circumstances, done in this lesson!

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Grover on Customer Service – High Expectations

Grover discovers the high assumptions these days's clients. Something simple like serving a bowl of hot hodgepodge is much more complex than fulfills the eye.

How to give great customer service: The L.A.S.T. method

Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job.… Read the rest