The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

Picture you can develop a customer-focused culture so powerful that your employees always seem to do the ideal point. They urge each other, proactively resolve problems, as well as frequently look for ways to go above and beyond.

Simply put, visualize a workplace culture where workers were absolutely consumed with customer care.… Read the rest

Picture you can develop a customer-focused culture so powerful that your employees always seem to do the ideal point. They urge each other, proactively resolve problems, as well as frequently look for ways to go above and beyond.

Simply put, visualize a workplace culture where workers were absolutely consumed with customer care.… Read the rest