What is Customer Service?

Customer Service Skills for Success: Click here!

Customer service is the backbone of Your Employment Solutions. But how do we define what customer service is? And what's the difference between good and excellent customer service?

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Customer Service Skills for Success: Click here!

Customer service is the backbone of Your Employment Solutions. But how do we define what customer service is? And what's the difference between good and excellent customer service?

Read the rest

How to give great customer service: The L.A.S.T. method

Customer Service Skills for Success: Click here!

Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job.… Read the rest