Customer Service, Call Center and Customer Support Interview Preparation Guide: Ace the Customer Service Interview in a Step by Step Teaching Style

Client service representatives engage with clients on behalf of an organization. They supply details about product or services, take orders, reply to client complaints, and process returns. Many customer care agents operate in customer call facilities. Others operate in insurance policy firms, banks, stores, or other locations that have contact with customers.

CSRs touch the life of their customers on a day to day basis as well as could directly affect the lives of millions.… Read the rest

Client service representatives engage with clients on behalf of an organization. They supply details about product or services, take orders, reply to client complaints, and process returns. Many customer care agents operate in customer call facilities. Others operate in insurance policy firms, banks, stores, or other locations that have contact with customers.

CSRs touch the life of their customers on a day to day basis as well as could directly affect the lives of millions.… Read the rest