Customer Service Training Manual: The Training Guide for Smile: Sell More with Amazing Customer Service

The Customer Service Training Manual is the Training Guide for the prize-winning publication, Smile: Sell More with Amazing Customer Service-The Essential 60-Minute Crash Course (likewise readily available on Amazon, and also Book of the Year Award Winner-Foreword Reviews). Similar to the book Smile, short and to the point, this short brochure guide will certainly allow you take full advantage of the client service methods and sales skills from guide in a really brief time duration.… Read the rest

The Customer Service Training Manual is the Training Guide for the prize-winning publication, Smile: Sell More with Amazing Customer Service-The Essential 60-Minute Crash Course (likewise readily available on Amazon, and also Book of the Year Award Winner-Foreword Reviews). Similar to the book Smile, short and to the point, this short brochure guide will certainly allow you take full advantage of the client service methods and sales skills from guide in a really brief time duration.… Read the rest

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Active managers and customer service teachers accountable of educating their client service staff members will certainly locate powerful devices as well as guidance in "Customer Service Training 101". This motivating, detailed training hands-on offers viewers an easy-to-implement method for equipping their individuals with the skills they need to excel in this crucial duty. This book addresses essential customer support areas consisting of: making a great first impression forecasting a positive attitude establishing count on, establishing rapport, as well as making consumers really feel valued with confidence taking care of 'challenging' clients and also situations connecting effectively face-to-face, and via telephone and email.… Read the rest

Active managers and customer service teachers accountable of educating their client service staff members will certainly locate powerful devices as well as guidance in "Customer Service Training 101". This motivating, detailed training hands-on offers viewers an easy-to-implement method for equipping their individuals with the skills they need to excel in this crucial duty. This book addresses essential customer support areas consisting of: making a great first impression forecasting a positive attitude establishing count on, establishing rapport, as well as making consumers really feel valued with confidence taking care of 'challenging' clients and also situations connecting effectively face-to-face, and via telephone and email.… Read the rest