The Customer Service Training Manual is the Training Guide for the prize-winning publication, Smile: Sell More with Amazing Customer Service-The Essential 60-Minute Crash Course (likewise readily available on Amazon, and also Book of the Year Award Winner-Foreword Reviews). Similar to the book Smile, short and to the point, this short brochure guide will certainly allow you take full advantage of the client service methods and sales skills from guide in a really brief time duration. Full with a self-assessment examination, role-playing, enigma purchasing as well as even more. All in a VERY short brochure kind. A refresher course – much like the book Smile!
This training guide will certainly assist you and your employees apply the methods in the book Smile to quickly improve client service as well as boost sales. Utilize the exercises during conferences, individually training, in role having fun, and also in casual staff sessions to offer your employees the chance to practice customer care and sales strategies before they hit the sales floor.
KEEP IN MIND! This training overview is ULTRA SHORT so you or your supervisors will actually use it and also you can begin TODAY! You could relocate at warp speed to train your team on the most important little information that are the BIG details to your consumers. If you do not obtain these essentials right, the rest is not mosting likely to matter.
Utilize the Customer Service Training Manual in addition to guide Smile: Sell More with Amazing Customer Service to rapidly, conveniently and economically educate your team to pleasure clients who buy even more. Scroll up, acquire this training guidebook today, as well as develop successful, lifelong consumers in 60-minutes or much less!