Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience

Offering fantastic customer support in medical care is an ongoing challenge.

This short book is a fantastic overview of customer service fundamentals for cutting edge staff. Rich with interactive exercises as well as self-help tools, personnel become more clear on the Sixteen House Rules of Customer Service. They additionally elevate their understanding of their own existing habits compared to the habits that show fantastic customer care.… Read the rest

Offering fantastic customer support in medical care is an ongoing challenge.

This short book is a fantastic overview of customer service fundamentals for cutting edge staff. Rich with interactive exercises as well as self-help tools, personnel become more clear on the Sixteen House Rules of Customer Service. They additionally elevate their understanding of their own existing habits compared to the habits that show fantastic customer care.… Read the rest